Even if you have never made a conference call before, it is probably safe to
say that using a conference calling program is fairly simple. In many cases it
is simply a matter of downloading a free program, any software you may need to
use it, and then reading a few instructions. But where things get a little more
complicated is when it comes to making your call successful from a professional
standpoint.
Professionalism in conference calling is absolutely necessary because the
person or people you are speaking with cannot see you and draw off of your
expressions and reactions. For this reason, there are etiquette issues involved
you will need to address prior to making such a call. Doing four things
specifically will help ensure professionalism and ultimately success in your
calling endeavors.
• Designate a quiet space for your calls. Having a quiet space to hold
conferences is extremely important. The last thing you want when you are on an
important call is for the individuals you are conferencing with to hear what is
going on in the background at your place of business. In addition, you do not
want to have to stop an important call midway because there is too much noise
going on around you.
• Check for proper volume levels and sound. Prior to your conference,
whether a business call or personal call, you will want to check your volume
and sound levels. Making a quick call to another associate or colleague will
help ensure everything is working properly and sounds as it should. This way
when you have a real meeting scheduled, you will have no volume problems that
need to be adjusted at the time.
• Be prepared with notes and pertinent information. When it comes to
important meetings, preparation is the key to success. You will want to have
notes prepared and pertinent information on hand so you do not cause any delays
during your conference meeting. It is also important to make sure any other
associates attending the meeting are prepared properly.
• Prevent unnecessary interruptions from occurring. Finally, it is extremely
important to prevent unnecessary interruptions during conference meetings as
well. Just as you would not want a face-to-face meeting to be interrupted by
associates, colleagues, or children, you also do not want a conference call
meeting interrupted. Be sure to keep doors locked and notify others you will be
on an important call, and you should be able to get through the call
interruption free.
Conference calling programs are a great tool, but you have to make the right
preparations for your calls to be successful. Do these four things and you will
be on your way to making your business more productive and efficient.
A consultant to Rondee's free conference call [http://blog.rondee.com/]
system, author Andy Court is a communications expert. Andy Court has commented
at great length on the use of conferencing products to enhance teamwork.
Article Source: http://EzineArticles.com/?expert=Andy_Court
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